Privacy Policy

By entering this website, you agree with the Privacy Policy and the conditions, as set forth herein or in the individual articles. If after reading them, you disagree, you are asked to leave the website promptly.

Our website can modify the terms and conditions without any other updating, with the possibility of immediate effect.

The visitor/ consumer of this website www.casastock.gr (hereinafter “website”) understands and accepts all pages/ services provided “as they are” and the website negates any liability about the limited time period, deletion, bad performance or inability to store any data of the users and/or any content of personal pages / services.

The visitor/ consumer bears the responsibility of accessing the website services. Furthermore, visitors/ consumers are exclusively responsible for their personal equipment with the necessary technological means allowing them to have access to the website services.

The website is committed to ensure the privacy of its visitors/ consumers.

These terms of use – Privacy Policy explain the way the personal data of visitors/ consumers are managed according to the existing legal framework [(REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) and its implementing laws].

Each visitor/ consumer is required to accept the use of Cookies according to the terms of this Policy, during the first time the website is visited. Using the website, and accepting this Policy, the visitor/ consumer accepts the use of Cookies by the website according to the terms of this Policy.

PRIVACY POLICY – COMPLIANCE WITH THE GDPR

1.General

The use of e-pages and services provided for the visitor/ consumer by www.casastock.gr, presupposes the unreserved agreement with the Privacy Policy on Personal Data Protection of this website. The visitor/ consumer, therefore, must read the contents of this page carefully prior to using the services of our website. If the visitor/ consumer does not agree, they must leave the website and NOT make any use of its services and content.

1.a. Relevant laws

This website has been so designed as to comply with the following laws/ regulations in terms of the protection of the users’ personal data:

LAW 3471/2006 (OGG 133/Α΄/28.6.2006)

EUROPEAN DIRECTIVE 2009/136/EC

LAW 4070-2012 (OGG 82/10.4.2012)

EUROPEAN REGULATION 2018 on the general data protection of EU (GDPR)

2.Personal Data Protection

We collect and process only the necessary personal data required for the proper and secure operation of the website and also in order to communicate with you if you have started or if you wish to have such communication. We are never going to sell, hire, distribute or make public your personal data in any way. If you are under the age of 16, you MUST have your parents’ or guardians’ consent prior to using the services of this website.

3.Personal data automatically collected when visiting and interacting with our website.

When visiting and browsing our website, certain information can automatically be selected, which can directly or indirectly identify you, such as:

the Internet Protocol (IP) address of your computer;
the type of browser and the operating system;
the websites you visited before and after your visiting the website;
the connection speed and information about the software installed in your computer;
key connection information with the server; and
information collected via HTML cookies, Flash cookies, web beacons and other similar technologies (see below under the Cookies section).

4.Information you directly provide to us

The www.casastock.gr website collects and processes the visitor’s / consumer’s personal data, as they are stated by the visitor/consumer when creating an account and on the information registration form to conclude the specific order via our e-shop.

5.Electronic Orders, Personal Data Categories and Processing Purposes

The user/ consumer can choose 2 ways to conclude an electronic order and declare his/her personal data:

As a visitor: In this case, the visitor’s / consumer’s personal data shall be kept at the www.casastock.gr records until the completion and delivery of the specific order, with the exception only of the transaction data for taxation purposes, and their processing will exclusively concern the enforcement of the sale contract.
As a registered user of the e-shop: In this case the consumer/user has created a user’s account at our e-shop and his/her personal data shall be kept at the company’s record until their deletion is requested. The user/ consumer can change or correct his/her data at any time by login at www.casastock.gr using the user’s name and password.

In order to carry out any transaction via the www.casastock.gr e-shop and for the orders of products to be concluded, the following are requested:

full name or company’s name
the delivery address of the products
the charging address of the order (if different from the delivery address)
the postal code of the delivery address
payment methods (if payment with invoice has been selected)
the consumer’s/ user’s mobile phone number
the consumer’s e-mail.

If the products are asked to be delivered to a third party and not to the visitor/ registered user, the latter acknowledges that he/she bears the full responsibility for informing and having the full consent of the third part, designated as receiver, for the disclosure of his/her personal data to www.casastock.gr for the purpose of the delivery of relevant products and assumes the full responsibility for any possible claims of this party towards www.casastock.gr.

www.casastock.gr hereby discloses that it has no access to the bank account particulars of the visitor/ registered user – consumer which is used for the payment of the product.

The aim of the basic data processing is the application of the contract and the conclusion of the specific order, the communication with the user-consumer and the sending of information messages related to the stages of concluding the order, the provision of clarifications about the order and, in general, the information for purchases made, the delivery of the order to the location chosen by the user-consumer, the confirmation and identification of the user-consumer in any necessary case and the updating about the existing stock at www.casastock.gr . The visitor/ registered user is informed that the provision of the above obligatory personal data and the transaction particulars are necessary and constitute a prerequisite for the proper execution of the order contract and the delivery of products and services. For this reason, the user’s-consumer’s consent is not required for the specific processing.

Third receivers of the visitor’s/ registered user’s personal data may be transportation companies, Internet and e-commerce service providers, which are governed by the special strict terms of personal data processing agreed with www.casastock.gr, as Data Processor.

6.Minors

www.casastock.gr does not intentionally collect minors’ personal data. In any case, if it is detected that it has collected any personal information from a minor, under the age of 16 without verifiable parental consent, in accordance with article 8 of the General Regulation on Data Protection of the EU 679/2016), it shall delete the information from its database as soon as possible. If you believe that we may have collected information from a minor under the age of 16, please contact us at: info@casastock.gr or call us: +30 2610 224 996

7.Use and Exchange of Information

www.casastock.gr respects your right to protect your privacy and the related information; for this reason it uses this information for the above-mentioned purposes. For this reason, it does not disclose, does not transmit and does not make the information related to you accessible to third parties. Furthermore, we do not transmit this information outside the European Union.

We may make this information about you available to other companies, applications or parties in the cases mentioned below:

It can disclose aggregated information or information that does not directly identify you to third parties to be able to develop the content and services of its website. Please note that we do not disclose in any way your contact details to third parties.
It can use presently or in the future third parties for the provision of services related to our website, such as database management, maintenance of service provision, analytical data, marketing, data processing and distribution of e-mail and text messages. These third parties will have access to the information related to you only for the execution of the above duties on our behalf, based on the explicit contractual commitments regarding your privacy and personal data protection. .
It can disclose information about you if www.casastock.gr is taken over by or merges with another company or a similar business transaction takes place. However, in this case our website will inform you by posting a distinct notification or by sending you the relevant information to the e-mail address you have provided before the information concerning you is transferred and is generally subject to a different personal data protection policy.
It can disclose information about you to investigate, prevent or act in relation to illegal activities, if there are suspicions about any criminal activity or any offence against the rights and legal interests of any physical or legal person, in case of violation of our website Terms of Use or if it is required by law, as well as in any other case we bona fide believe that the disclosure of the information is necessary.
It can disclose information concerning you to respond to judicial summons, search warrants, judicial proceedings, judicial orders, legal procedures, or other law enforcement measures from any competent authority, including the Personal Data Protection Authority and the Supervising Authorities for Data Protection of other European Union member states, and also to enshrine and defend its legal rights or to refute claims against it.

Please note that third parties can collect data concerning you in an independent way, including your IP address and information relating to the websites you are visiting and the links you click, via cookies, the “clicks” on links or other means during your visit. For more information, see below under section “Cookies”.

8.Time of keeping the information

www.casastock.gr shall keep the personal data it collects via its website for the absolutely necessary period in order to fulfill the above processing purposes. If you withdraw your consent for the collection and processing of your personal data, it will delete your data from its electronic and physical records, unless it is necessary to keep them in compliance with its legal obligation or for the exercise, establishment or defense of its rights or legal interests before judicial authorities.

9.Security of information

The security of your personal data is an absolute commitment for us. In order to achieve it, we apply all modern and suitable for the purpose of processing technical and organisational measures, the response and sufficiency of which we control at regular intervals.

The SSL (Secure Sockets Layer) protocol used by our website is currently the global standard on the Internet for the certification of websites for Internet users and for the encryption of data between Internet users and web servers. An encrypted SSL communication requires the information sent between a consumer and a server to be encrypted by the sending software and be decrypted by the receiving software, protecting, thus, personal information during their transmission. Furthermore, the information sent via the SSL protocol is protected by a mechanism that automatically verifies if the data have been modified during the transmission.

An additional measure of personal security is the password you give when you create an account at our website. To present any of your personal data, the user’s name and the password must first be filled in. For this reason, you must keep this information properly so as to prevent third parties from acquiring them. We also advise you to create passwords using symbols together with alphanumeric characters.

The data of the e-payments are not stored on storage means of www.casastock.gr during the transaction but are directly registered in the secure environment of each cooperating bank that has assumed the issuance of the cards.

All transactions carried out via www.casastock.gr are governed by the International and European Law regulating matters on e-commerce as well as the Law on the protection of consumers (Law 2251/1994), regulating matters on remote sales.

10.Your rights

You can exercise in each case the following rights:

the right of access, to find out which of your data we process, for what purpose and the recipients of said data;
the right of correction, to correct possible omissions or inaccuracies in your data;
The right of deletion, to delete your personal data from our company’s records, provided their processing is no longer necessary or keeping your data is not required in order to comply with our legal obligations or to defend our legal interests before the Courts.
the right of processing restriction, in case of questioning the data accuracy;
the right of objection, if you do not wish the use of your data for the purpose of direct marketing of our services, www.casastock.gr does not create a profile based on the personal data you provide us via this website.

In order to exercise your rights, please send the relevant request to the e-address: info@casastock.gr

www.casastock.gr shall make any possible attempt to respond to each of your relevant requests within thirty (30) days from receiving it. However, if due to the complexity of your request or due to the volume of information it is not possible to satisfy your request within thirty (30) days, www.casastock.gr is committed to inform you within the above deadline in writing for the reasons of the delay and make any possible effort to satisfy your request as soon as possible, and in any case within two additional months.

www.casastock.gr reserves the right not to satisfy your request if it deemed manifestly unfounded or excessive, informing you about the reasons of non-satisfaction.

In any case, you have the right to lodge a complaint with the Personal Data Protection authority (www.dpa.gr)

11.Contact

If you have any question regarding this Policy or a general question about the activities of www.casastock.gr, you can contact us at the e-mail address: info@casastock.gr or call us: +30 2610 224 996

12. Changes in this policy

www.casastock.gr reserves the right to modify this Policy, always in agreement with the enforceable rules of law on privacy and personal data protection. The visitors of our website must read the Privacy and Personal Data Protection Policy to be informed about any change that is being carried out; www.casastock.gr will not inform each of the visitors/ users of our website individually about said changes. Continuing to use our website, even after any changes in the Privacy Policy, means your unreserved acceptance of these terms.